Frequently Asked Questions (FAQ)
Welcome to our FAQ section! Here, you'll find answers to common questions about Senchoy® and our custom metal giftware manufacturing process. If you can't find what you're looking for, please don't hesitate to [Contact Us].
Compact Mirror
Fridge Mangets
Bottle Openers
Car Diffusers
Custom Keyrings
Dog Tags
Lapel Pins
Scent Cases
Jewellery
Menorahs
Mezuzahs
The Ark Of the Covenant
Q1: What is Senchoy Industries Limited?
A1: Senchoy Industries Limited, operating under the brand Senchoy®, is a leading professional manufacturer of high-quality metal giftware and custom metal accessories. Established in 2015 as Senchoy®, our parent company has been a trusted leader in metal die-casting since 1983. We specialize in bringing custom designs to life with precision and efficiency.
Q2: What kind of products does Senchoy® manufacture?
A2: We custom-manufacture a wide variety of metal giftware and accessories, including but not limited to:
- Custom Perfume & Essential Oil Bottles (e.g., Arabic style, flower style keyrings, tassel keychains)
- Cosmetic Spoons & Spatulas (e.g., Facial Cream Sticks, Mini Makeup Spatulas)
- Keyrings & Keychains (e.g., hockey stick, sky wheel, angel, Buddha, leather, aroma keychains, bottle openers)
- Lapel Pins & Badges (e.g., crowns, poppies)
- Charms & Pendants (e.g., butterflies, high heel shoes, tree of life, lipsticks, pens)
- Cufflinks & Belt Buckles
- Promotional Metal Accessories & Souvenirs (e.g., magnets, miniature replicas)
- Custom Metal Hardware Components
Q3: How do I place a custom order with Senchoy®?
A3: Our process is simple and efficient:
- Email Your Design: Send us your design idea (a simple picture, sketch, or detailed artwork works!) and let us know your desired quantity.
- Receive Proof & Quote: We will quickly prepare a digital proof for your review and a competitive price quote.
- Approve & Produce: Once you approve the proof and quote, we’ll begin manufacturing your custom items.
Q4: What are your minimum order quantities (MOQs)?
A4: We pride ourselves on offering low minimum order quantities to accommodate businesses of all sizes. Please contact us with your specific project details for MOQ information.
Q5: Can you help with design development?
A5: Absolutely! We offer full OEM/ODM solutions, which includes custom tooling development. With a portfolio of over 20,000 designs and an R&D capability of 20+ new models per month, we can assist you in bringing your vision to life from concept to completion.
Q6: What materials do you use for your products?
A6: Our primary material is high-quality zinc alloy metal. For products like perfume bottles and cream jars, we often combine zinc alloy with glass inserts for functionality and aesthetic appeal.
Q7: How do you ensure product quality?
A7: We uphold rigorous quality control standards. Every single product undergoes meticulous inspection at each stage of production to ensure it meets our high standards and your specifications before being dispatched. We are also dual-certified with ISO9001 and SEDEX 4P.
Q8: What are the typical lead times for orders?
A8: Lead times vary depending on the complexity of the design, order quantity, and current production schedule. Once you submit your design and desired quantity, we’ll provide a more accurate timeline with your quote.
Q9: What sets Senchoy® apart from other manufacturers?
A9: Our key differentiators include:
- 35+ Years of Industry Expertise: Deep experience in zinc alloy die-casting.
- Extensive Design Portfolio: Over 20,000 designs produced, showcasing our vast capabilities.
- State-of-the-Art Technology: Comprehensive in-house machinery for every stage of production.
- Commitment to Innovation: 20+ new models developed monthly.
- Certified Excellence: ISO9001 & SEDEX 4P for quality and ethical manufacturing.
- Full OEM/ODM Solutions: From custom tooling to global delivery, we are your complete partner.
- Outstanding Customer Service: Our team is passionate about client satisfaction.
